Last updated: 15-01-2024
At DreamSleepz, quality, comfort, and your satisfaction are our top priorities. Our team works daily to ensure your order is shipped quickly and reliably – with free shipping, of course.
Order Processing & Shipping Procedure
- Once your order is received, our team begins processing it within 1–3 business days.
- As soon as your package has been shipped, you will receive an email with a tracking link to monitor your shipment at any time.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Costs
We cover all shipping costs – every order is delivered free of charge, regardless of order value or destination country.
Delivery Times by Region
We work with reliable shipping partners to ensure smooth delivery. Delivery times may vary slightly depending on your region and local carriers.
Your order typically arrives 4–9 business days after shipping.
Including processing time, the total delivery time is usually 5 to 12 business days.
Important Notes
- Please ensure your shipping address is complete and correct. Incorrect details may lead to delivery delays, which we cannot compensate.
- Holidays or regional circumstances may affect delivery times.
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Once your order is shipped, changes or cancellations are no longer possible.
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We do not deliver to P.O. boxes.
- Any potential import duties or additional fees are the responsibility of the customer.
Contact
If you have questions about shipping or your order, our team is happy to help:
Email: hello@dreamsleepz.com
Address: Carolushof 161, 5211XH ’s-Hertogenbosch, Netherlands (note: no return address)
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